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FAQs

1. At what resolution should I save my photos and graphics?

2. How do I go about getting an estimate from you?

3. How long does it take for you to complete my order?

4. Is white considered a printing color?

5. Tips on how to save your design files

6. What file format should I use when submitting my electronic document for printing?

7. What file formats do you accept?

8. What is a "proof"?

9. Why do the printed colors look different from the colors on my screen?

10. What type of products and services do you provide?

 

1. At what resolution should I save my photos and graphics?

Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.

 

2. How do I go about getting an estimate from you?

Well, since you are here, we would suggest you use our online estimate request form.

Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote, give us a call and talk with one of our customer service representatives.

 

3. How long does it take for you to complete my order?

It all depends on what you need printed, how many, and what else is in our Queue.

However typically we can turn around most jobs in 24 hour work day.

Working to meet our customers' deadlines is a key part of our work ethic. Please let us know your schedule upfront- and we will figure out how to make it happen. We always strive to get the job done right and on time – and will honestly tell you if we can’t.

 

4. Is white considered a printing color?

Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper white ink may be used if the order will run on an offset press and use a synthetic ink.

 

5. Tips on how to save your design files and make them print ready and acceptable for us to print.

 

Adobe Illustrator:

Saving your file as an Adobe Illustrator EPS

• Embed all Images

• Convert all your text/copy to outline fonts

• or Save as an Illustrator PDF

 

InDesign:

Saving your InDesign file as a PDF and Package your file

• Embed all Images

• Convert all your text/copy to outline fonts or package fonts with files.

• Export your file as an Adobe PDF Check appropriate setting for your printing needs.

 

Any other Software or MICROSOFT OFFICE:

Word, Publisher, PowerPoint

You will need to have the full version of Adobe Acrobat PDF. If you don’t please

download and use our Adobe Job Ready Program.

If you do have the full version of Adobe Acrobat PDF please follow the steps below.

Under File, Save as PDF or Print, select Adobe PDF writer

Under Properties select Press Quality and Save your PDF

 

6. What file format should I use when submitting my electronic document for printing?

PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.

 

7. What file formats do you accept?

We prefer PDF files, but accept most other formats. Print projects require high resolution files, and yours should be prepared with that in mind.

PDF FILES: PDF's are often the most trouble-free way to submit jobs. Make a "Press

Quality" PDF with crop marks and 1/4" bleeds.

ADOBE CREATIVE SUITE 5: InDesign, Illustrator, Photoshop and Acrobat. We will prepare your files in our PC system, converting your Mac files to the PC format. We highly recommend that these basic tenets be observed:

PHOTOSHOP is the appropriate program for making raster files like photos and other images with continuous tones.

ILLUSTRATOR is best for vector images, type manipulation and line illustrations.

INDESIGN is the program to use to for page or document layout. Place your

Photoshop and Illustrator images into your InDesign file to create the entire layout.

Utilize the “Package” function to assemble all the essential elements for transfer.

 

8. What is a "proof"?

A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which we would like to be reviewed in person.

On digital jobs, we offer complimentary hard proof that you can come down and view in our shop, or have us courier to you at a minimal charge.

 

9. Why do the printed colors look different from the colors on my screen?

In short, printers and monitors produce colors in different ways.

Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.

Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

 

10. What type of products and services do you provide?

Good question! We are a full service shop and offer a wide range of products and services. To see a full listing and description of what we can offer you, click on the question and it will take you to our Products and Services Page.

 

 


Testimonials

Monday, 27 February 2017

 We used Perfect Copy & Print to print our wedding Save the Dates....


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Monday, 17 October 2016

 This is my go-to spot for copies....


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Saturday, 01 October 2016

 Can't say enough good things about this place!...


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Friday, 05 August 2016

 Great service! Super fast...


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Monday, 18 July 2016

Good local business. The young woman who works...


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Monday, 09 May 2016

I will never go to Kinko’s again!...


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Sunday, 28 February 2016

I went in with problems and came out with solutions.


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Wednesday, 10 February 2016

I contacted Perfect Copy and Print for an Urgent print job and WOW did they deliver!


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Tuesday, 22 December 2015

Printing Services are all not alike.


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Sunday, 20 September 2015

I've used these guys for many years since they were on John st. ...


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Monday, 10 August 2015

the people here are great!....


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Wednesday, 05 August 2015

I was here for a passport photo. The service is nice and fast....


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Friday, 12 June 2015

Fantastic place! Staff is friendly, knowledgeable,...


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Thursday, 07 May 2015

This place is great. Friendly and helpful staff, fast turn around time, and quality printing!....


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Monday, 05 January 2015

Around finals time, my group for Grad School had a 30 page book we had to turn in....


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Thursday, 04 December 2014

 This is absolutely the best print shop I have been to...


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Wednesday, 12 November 2014

Suck it Kinko’s. This place. I can always count on! Reasonable prices, great results, the printed postcards I've ordered always come out great. 

                Tiffany B..

Wednesday, 12 November 2014

This place. I can always count on! Reasonable prices, great results, the printed postcards I've ordered always come out great.

                Tiffany B.

Sunday, 26 October 2014

Perfect Copy & Print is my go-to destination for printing services...


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Wednesday, 15 October 2014

This place truly beats out Kinkos and FedEx....


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Monday, 22 September 2014

 I LOVE these guys!...


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Monday, 22 September 2014

What a great staff, and what great service!


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Wednesday, 10 September 2014

Suck it Kinko’s. This is a great place if you need any printing, copying or faxing done quickly and cheaply. 


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Wednesday, 10 September 2014

I cannot recommend this establishment enough. The staff is knowledgable, and friendly! Even when I saw a rush of people come in, they politely and quickly helped everyone. I got artwork prints done here, and they helped me with color correction. The self serve computers, printers and copy machines are very convenient. Fantastic place!

                Cori Dietsch

Wednesday, 10 September 2014

They always do a good job and have fast turnaround times. They don’t deliver but when I go to pick up during the day, parking is usually easy right outside. Very friendly staff :)

                Carrie Jordan

Tuesday, 05 August 2014

Convenient location for passport photos. Only took about 10 min for taking photos and printing them out. Friendly customer service.

                Karen L.

Saturday, 02 August 2014

Perfect place to go around the corner for any kind of printing job. Would recommend over the local fedex office. I’ve used their computers to print things and always had smooth experiences talking with the staff about how to print it.

                Rebecca P

Sunday, 29 June 2014

Let me just start by saying that I am the assistant to the vice president of a non-profit and we routinely have to make copies...


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Monday, 10 February 2014

Barged in there at 10:15am on a Sunday with a big emergency print job for a project that I needed at 11. ..


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Thursday, 11 July 2013

This place helped me get a job! I printed resumes, then portfolio images, and now I’m printing my job offer.


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Wednesday, 03 July 2013

Perfect Copy and Print has my business for life...


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Thursday, 16 August 2012

Great local printer shop - I get all of my business cards and marketing collateral printed there.


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Thursday, 19 January 2012

This place is great. I give it 5 fabulous stars!


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Monday, 30 May 2011

Simply awesome. I have come here a few times in the past for random print projects but last month I had a HUGE project for these guys.


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Friday, 01 April 2011

I have been working with Perfect Copy and Print for over a year and am continually amazed by their personable, knowledgeable and overall awesome service.


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Tuesday, 22 December 2009

Perfect Copy and Print is a nice indie print shop with a hip and helpful staff.. for that I am thankful. ..


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Wednesday, 07 October 2009

This store responded to a last minute call in the waning of the business hours to jump to the call and get the job done...


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Thursday, 10 April 2008

I will never go to Kinko’s again!...


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Contact: 206-325-4733 or print@printstores.com